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Hireright, Inc

Rating 56
Hireright, Inc review rating
Address: 5151 California Avenue 

Irvine, California 92617
United States
Phone: 800-400-2761  
Email: smbsales@hireright.com
Website: www.hireright.com  

5Extended Profile

Number Of Employees:
Annual Revenue:
In Business Since:
NAPBS Member: No
About:
   

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Reviews


 Background Check Reveiw Rating Customer Service Equals 1 Value Equals 1 Technology Equals 9
Quality Equals 1 Speed Equals 2 Ease To Use Equals 5
Effort To Please Equals 0    
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We have been using them for few years, but lately their service has been deteriorated to a point we are actively considering switching to another vendor.
We have had several issues recently that has lowered our opinion of Hireright.
It has become so difficult to reach out to right individual. Out HR team members has spent hours and hours to get issue fixed or add a simplest service to our account. By the way if your account manager is on vacation you are out of luck as we were told we will have to wait to make any amendment till the account manager returns. Basically they are acting as they they are doing a favor to us by providing this service.

Anonymous
All reviews are verified by BackgroundCheckReviews.net for validity.


 Background Check Reveiw Rating Customer Service Equals 7 Value Equals 7 Technology Equals 10
Quality Equals 8 Speed Equals 9 Ease To Use Equals 7
Effort To Please Equals 9    
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The organization I work for process several thousand background checks per year. We have used all the largest companies and they all seem to be the same. When our contract expires, we will be trying someone smaller that really cares about our business.

Anonymous
All reviews are verified by BackgroundCheckReviews.net for validity.


 Background Check Reveiw Rating Customer Service Equals 7 Value Equals 8 Technology Equals 10
Quality Equals 9 Speed Equals 9 Ease To Use Equals 9
Effort To Please Equals 8    
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Hireright has been a good company to work with and has never given us any serious problems. A company of their size is bound to have minor service issues but that is to be expected. We've been happy with their products and service in general.

Anonymous
All reviews are verified by BackgroundCheckReviews.net for validity.


 Background Check Reveiw Rating Customer Service Equals 5 Value Equals 7 Technology Equals 9
Quality Equals 9 Speed Equals 8 Ease To Use Equals 8
Effort To Please Equals 8    
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We have had several issues recently that has lowered our opinion of Hireright. I could have accepted the rare delays but I have recently been exposed to a few very bad service representatives that make me feel like am inconveniencing them. This has progressively become a problem for which will soon be brought to managements attention.

Anonymous
All reviews are verified by BackgroundCheckReviews.net for validity.


 Background Check Reveiw Rating Customer Service Equals 8 Value Equals 8 Technology Equals 10
Quality Equals 8 Speed Equals 8 Ease To Use Equals 7
Effort To Please Equals 7    
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After 3 years of exceptional service, I am afraid they are slipping. I have never been so frustrated with my contacts since I have been with Hireright.

Anonymous
All reviews are verified by BackgroundCheckReviews.net for validity.


 Background Check Reveiw Rating Customer Service Equals 8 Value Equals 7 Technology Equals 10
Quality Equals 7 Speed Equals 9 Ease To Use Equals 7
Effort To Please Equals 7    
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Anonymous
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 Background Check Reveiw Rating Customer Service Equals 8 Value Equals 7 Technology Equals 10
Quality Equals 9 Speed Equals 9 Ease To Use Equals 9
Effort To Please Equals 9    
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 Background Check Reveiw Rating Customer Service Equals 7 Value Equals 8 Technology Equals 10
Quality Equals 9 Speed Equals 8 Ease To Use Equals 9
Effort To Please Equals 8    
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Hireright has been a great company to work with and I have few issues. They are not perfect but my employment screening program seems successful. We've been very happy with Hireright.

Anonymous
All reviews are verified by BackgroundCheckReviews.net for validity.


 Background Check Reveiw Rating Customer Service Equals 9 Value Equals 8 Technology Equals 10
Quality Equals 10 Speed Equals 10 Ease To Use Equals 9
Effort To Please Equals 9    
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I dont know why Hireright has received so many mediocre reviews. I love them and think they were much better than our former background check company. They are a little more expensive but the service seems worth the extra buck.

Anonymous
All reviews are verified by BackgroundCheckReviews.net for validity.


 Background Check Reveiw Rating Customer Service Equals 9 Value Equals 8 Technology Equals 10
Quality Equals 8 Speed Equals 9 Ease To Use Equals 9
Effort To Please Equals 8    
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I've used a few BGC companies in my 20 years as a HR manager. This is not the first time I've used Hireright. They were better when they were a smaller company. Now they are so big, I feel I sometimes get lost in the crowd.

But, if you never have to call in or don't have anything go wrong, they are a really great company to work with. Usually there are very few problems.

Of course, Im on this site today because there was a problem and I'm kicking around the idea that there might be a better alternative.

Anonymous
All reviews are verified by BackgroundCheckReviews.net for validity.


 Background Check Reveiw Rating Customer Service Equals 7 Value Equals 8 Technology Equals 10
Quality Equals 9 Speed Equals 9 Ease To Use Equals 8
Effort To Please Equals 9    
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Hireright is a very good company. I realize that service can be difficult when you become this big, but there are a lot of benefits that outweigh the minor issues. I know they were recently fined by the FTC for compliance issues but we receive excellent support in that area.

Anonymous
All reviews are verified by BackgroundCheckReviews.net for validity.


 Background Check Reveiw Rating Customer Service Equals 9 Value Equals 9 Technology Equals 10
Quality Equals 9 Speed Equals 10 Ease To Use Equals 9
Effort To Please Equals 9    
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I like Hireright. They've been a good company to work with, offer a lot of services, and have always been reliable.

Anonymous
All reviews are verified by BackgroundCheckReviews.net for validity.


 Background Check Reveiw Rating Customer Service Equals 6 Value Equals 7 Technology Equals 9
Quality Equals 6 Speed Equals 8 Ease To Use Equals 6
Effort To Please Equals 8    
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We have been pretty happy with this company. They are definitely better than our last provider.

Anonymous
All reviews are verified by BackgroundCheckReviews.net for validity.


   

 

 

 

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