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Rating 44
backgroundchecks.com review rating
Address: 12770 Coit Rd. 

Dallas, Texas 75251
United States
Phone: 866-300-8524  
Email: mklazema@backgroundchecks.com
Website: www.backgroundchecks.com  

5Extended Profile

Number Of Employees: 50
Annual Revenue:
In Business Since: 1999
NAPBS Member: Yes
About: backgroundchecks.com operates a database of over 450 million criminal records from offender registries, criminal history files, government watch lists, courthouse searches and much more delivering instant reports to both consumers and businesses in an extremely intuitive, user-friendly format.

With our comprehensive network of researchers, online applications and system-to-system interfaces, you will have a screening services company that's easy to work with, thorough and fast. Our easy-to-use Internet interface makes online managing of screening programs effortless.

If you need additional assistance, we're always ready to deliver personalized service by phone or email. From small businesses to corporate accounts - we've got the information and services you need after initial screening, including Employee Background Monitoring.

#1 Online Criminal Conviction Database in the Industry*

*Based on comparison of the number of sources of conviction data for online criminal conviction databases that make their source lists publicly available


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 Background Check Reveiw Rating Customer Service Equals 0 Value Equals 3 Technology Equals 2
Quality Equals 0 Speed Equals 5 Ease To Use Equals 1
Effort To Please Equals 0    

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This is a review from someone who might be often times left out of this equation. I am a victim of an egregious error in their database. The company was able to answer their phone immediately to sell me products, but when they transferred me to "dispute resolution," I got voice mail and I am still waiting for a response.

Simply put, I am sure there are better options for your money. Do yourself a favor and pursue them.

All reviews are verified by BackgroundCheckReviews.net for validity.

 Background Check Reveiw Rating Customer Service Equals 5 Value Equals 9 Technology Equals 9
Quality Equals 8 Speed Equals 8 Ease To Use Equals 7
Effort To Please Equals 8    

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Overall, I have been pretty happy with my background check process here. I feel like customer service can be a little slow to respond. I usually submit my issues online, and sometimes its the end of the day before I get a first response. I need my reports back really, really fast so that can be frustrating. Otherwise, the quality and price seem good and I like using their system.

All reviews are verified by BackgroundCheckReviews.net for validity.

 Background Check Reveiw Rating Customer Service Equals 9 Value Equals 9 Technology Equals 10
Quality Equals 9 Speed Equals 10 Ease To Use Equals 10
Effort To Please Equals 10    

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This is a great company to work with. Most seem to think they are just a database company but they offer a full line of services. They have the best database product on the market and really do a lot to service our account.

All reviews are verified by BackgroundCheckReviews.net for validity.





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